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Frequently asked questions

Here are our most frequently asked questions.

General

  • Can I use it for commercial projects?
  • Can I use it for multiple projects?
  • Can I use this to create or edit and re-sell as a product?
  • How long will I get support?
  • How long will you update the templates?
  • Do you have an affiliate program?
  • What is your refund policy?

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Services Membership

  • Is there a limit to how many requests I can have?
  • Why wouldn't I just hire a full-time designer?
  • How fast will I receive my designs?
  • How does the pause feature work?
  • What programs do you design in?
  • What if I don't like the results?
  • What if I only have a single request?
  • Are there any refunds if I don't like the service?

Licenses

  • What does personal license mean?
  • What does commercial license mean?
  • What does extended commercial license mean?
  • How long will I get support?
  • How long will I get updates?
  • How can I activate the license for a website?
  • Does not activating the website mean the template will not work for me?

Affiliate Program

  • Why promote us?
  • How do I make money as an affiliate?
  • How much can I earn?
  • What are the payout minimums?
  • When do I get paid?
  • How do I sign up?

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