Feel free to reach out to us using the form below,
our dedicated team will respond to your inquiries promptly.
Featured in:
Here are our most frequently asked questions.
All our templates has a three clear options of licenses. Therefore, commercial or non-commercial use depends on the type of license you have chosen!
It depends on the type of license you choose. Therefore, if you want to use our products in multiple projects, you must choose the commercial license or the extended commercial license, or you can subscribe on our All-Access Pass membership, as all our plans are for multiple use.
Do not ever consider doing it.
In principle, all our paid templates includes 6 months of technical support. As for All-Access membership, they depend on the subscription period.
We update all our templates based on the needs for the lifetime.
Yes, we do. Refer customers and start earning cash today! By affiliating UniStudio's Products or Services to others. Gain 10% to 20% of every sale you have successfully completed. Submit your affiliate profile here.
We understand the importance of customer satisfaction and we strive to provide the best products and services. However, please note that due to the nature of our products and services, we do not offer refunds after a purchase has been made.
The All-Access pass is a subscription based membership offered in different tiers, giving you access to download any product on our store as well as all future releases.
You will get access to any template for lifetime. But you’ll not get any future updates if you don’t have any active subscription.
You have permanent license to use any downloaded products even after your subscription is canceled or expired.
However, you must have an active subscription if you wish to redownload products.
The All-Access pass is meant to be for a single user. Account sharing is monitored and strictly prohibited. If you have a team and have multiple members needing access please contact support for assistance.
We can manually create All-Access Pass accounts for teams of up to 20 members. If you have a team, please contact support for assistance.
Yes for sure, you can cancel your plan anytime you want. You’ll still have access to the products till the end date of your subscription.
You can redownload products as long as you have an active subscription. Downloading the same product within 24 hours will not consume additional download credits.
In principle, all templates purchased separately include 6 months of technical support. As for subscriptions, they depend on the subscription period.
We update all our templates based on the needs for the lifetime.
All transactions are final and we do not offer refunds on All-Access Pass purchases.
Once subscribed, you're able to add as many design requests to your queue as you'd like, and they will be delivered one by one.
Good question! For starters, the annual cost of a full-time senior-level designer now exceeds $100,000, plus benefits (and good luck finding one available). Aside from that, you may not always have enough work to keep them busy at all times, so you're stuck paying for time you aren't able to utilize.
With the monthly plan, you can pause and resume your subscription as often as you need to ensure you're only paying your designer when you have work available for them.
On average, most requests are completed in just two days or less. However, more complex requests can take longer.
We understand you may not have enough design work to fill up entire month. Perhaps you only have one or two design requests at the moment. That's where pausing your subscription comes in handy.
Billing cycles are based on 31 day period. Let's say you sign up and use the service for 21 days, and then decide to pause your subscription. This means that the billing cycle will be paused and you'll have 10 days of service remaining to be used anytime in the future.
Most requests are designed using Figma.
No worries! We'll continue to revise the design until you're 100% satisfied.
That's fine. You can pause your subscription when finished and return when you have additional design needs. There's no need to let the remainder of your subscription go to waste.
Due to the high quality nature of the work, there will be no refunds issued.
Use, by you or one client, in a single end product (selected template) as you can use it on one website (domain) only.
Use, by you or for multiple clients, in a single end product (selected template) as you can use it up to 25 websites (domains).
Use, by you or for multiple clients, in a single end product (selected template) as you can use it up to 100 websites (domains).
In principle, all our paid templates includes 6 months of technical support. As for subscriptions, they depend on the subscription period.
In principle, all our paid templates includes lifetime updates.
It's very simple. You just have to click on Activate a website and put the license code that you will get according to the type of license you purchased. Put the link to the site that you want to activate and you will get some information, preferably if you keep it somewhere because you may need the website activation key to get technical support for that website.
Do not worry, this will not affect the operation of the template on your site at all. All that matters is that activating the website is related to obtaining technical support for that exact website.
We did this to regulate the request for technical support only from our valued customers, in order to maintain a quick response.
Affiliate partnerships are one of the simplest yet most profitable ways to make money online. You send customers our way, and we'll pay you for it.
All you have to do is recommend us using your affiliate link on your website, blog, and social media. We track your clicks and transactions so you can get paid.
You can earn up to 15% commission on every referral that results in a successful sale. There's no limit to how much you can make by promoting us.
We require a minimum balance of $100.00 before processing an affiliate payout. We set this to avoid any fraudulent issues with our affiliate program.
We payout on NET30 terms to account for refunds and chargebacks. For example, commissions generated in January would be paid out on March 15th (NET30).
The Lemon Squeezy affiliate hub hosts our affiliate program. Click the Become an affiliate button below to create a Lemon Squeezy account and join our program.
We will send the discount code
immediately on your email.